Essential answers before you choose Tempolia.

Tempolia is designed for professional services organisations that track time, expenses, engagements or projects, budgets and potentially an invoicing cycle: accounting firms, law firms, engineering consultancies, IT services firms, businesses and non-profits. Its shared foundation connects delivery, management and, depending on the plan, invoicing without imposing a general-purpose ERP.

Corporate structures time, expenses, budgets, capacity and analysis. Expert adds complete internal management, invoicing, payments and reminders; Enterprise includes advanced options and integrations. The choice should be validated against the features, users, permissions and flows actually required, ideally using a representative case in a demo.

Yes. For an independent professional working alone, the stated total monthly fixed price is €29 excluding VAT for Corporate, €49 for Expert and €79 for Enterprise, billed annually. Each level covers a different scope; the Pricing page lets you check the features, options and conditions to retain before choosing.

Deployment begins by defining companies, users, permissions, master data, processes and migration requirements. Configuration, imports and training are then organised in stages to minimise disruption to existing practices; important rules and outputs are checked with representative cases before launch.

Yes, through imports or a specific service, depending on the format, quality and selected scope. An inventory and sample identify mappings, duplicates, history and documents to migrate; feasibility, expected checks and pricing are agreed before the final import.

Every Tempolia plan includes direct support by phone and email, Monday to Friday from 9:30 a.m. to 12:30 p.m. and from 2 p.m. to 5:30 p.m. (Paris time). Our team normally replies within a few hours and can address questions relating to your use or configuration. Cloud Help, its illustrated procedures and online training remain available at any time; tailored one- or two-hour sessions can complement this support.

Data is hosted in France, and every account has its own database, separate from those of other organisations. A backup is made every night to another data centre, with daily, weekly and monthly history; data return can also use exports and the API according to the agreed scope.

Yes. Tempolia generates a Factur-X invoice that combines a readable PDF with structured XML data, after the document has been reviewed and approved. This format prepares the electronic exchange, but the workflow with the approved platform, statuses and rejections should still be tested with real cases before launch.

Tempolia prepares invoices and can exchange with the main approved platforms through available interfaces and Factur-X Extended, UBL, CII and AFNOR flows. A PA is connected when its documentation and technical interface are available; invoices, directory data, statuses, rejections and recovery scenarios are validated with real cases.

For the relevant features, Tempolia applies integrity, security, retention, archiving and traceability mechanisms. An individual certificate of compliance with Article 286 of the French Tax Code is available for the customer and version used; in parallel, the product is working towards category C NF525 certification.

Data remains the customer’s property, can be exported and is covered by retained backups. The portability plan defines the objects, documents, formats, schedule and return checks; tax archiving arrangements depend on the features used and the applicable regulatory framework.

Tempolia uses HTTPS, granular permissions by profile and scope, logging of sensitive actions, OAuth2 and, depending on the plan, SAML SSO. Every account has its own database; data is hosted in France and backed up to another data centre, while exports and the API support portability.

This sales FAQ answers selection, scope and deployment questions. Cloud Help describes day-to-day use with procedures and screens, complemented by online training; Tempolia support can assist when an answer depends on the customer’s specific configuration or context.